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Free Wi-Fi connection in all areas of the hotel

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Please read the instructions in your room or ask at the front desk for the password.
LAN cables are also free to borrow from the front desk.

Business equipment

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As well as Internet access, a copier, fax and other business machines are available on the first floor. If you have any other requests, please ask at the front desk.

1F Concierge Desk

Requests from hotel guests are accepted here.
Provision of tourist information in Sapporo and Hokkaido, arrangements for airline and other transport tickets


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Guests using cars can use the outdoor parking space in front of the hotel without a reservation.
Fee: 1,030 per car (incl. tax) for hotel guests regardless of the duration of stay or the number of entries and exits
*5,400 yen per night for large and special vehicles (incl. tax, reservation required)

Gifts - assorted fruits, flowers, champagne, etc.

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A service to prepare assorted seasonal fruits, flowers, champagne or other gift items for hotel guests is available.
This service is ideal for entertaining an important guest or celebrating an anniversary.

Guestroom equipment lending service

A variety of items to make your stay comfortable are available.

Free service
- Bed guard - Humidifier
- Air cleaner- Iron- Trouser presser- LAN cable

Fee-based service
- Rental PC¥1,000 per night (incl. tax)
- Baby crib¥2,000 per night (incl. tax)
*Items are limited in number.

Room service

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7:00 a.m. - Midnight
The menu includes a variety of items, from breakfast to lunch, nibbles, light meals and midnight snacks, as well as children's meals and dishes from Nadaman, a long-established Japanese restaurant.

Laundry service

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The hotel offers a same-day laundry and pressing service, as well as an express night laundry service (items received before 10:00 p.m. ready by 7:00 a.m. in the following morning) that can be used by late check-in guests.

CollectionUntil 10:00 a.m.Pick-up6:00 p.m. on the same dayPricesDress shirt¥514 - (incl. tax)Blouse¥720 - (incl. tax)One-piece dress¥1,646 - (incl. tax)Suit¥2,365 - (incl. tax)*Night laundry (double the regular price)CollectionUntil 10:00 p.m.Pick-up7:00 a.m. on the following morning

Esthetic service ISIS

Hour 10:00 a.m. - (reception closes at 7:00 p.m.)
ISIS is the only esthetic salon in the Hokkaido and Tohoku areas with the internationally acclaimed CIDESCO certification. The all-hand massage provides a luxurious and relaxing break.CIDESCO certified
The only internationally certified esthetic salon in the Hokkaido and Tohoku areas

Room Massage Service
Hour 1:00 p.m. - 1:00 a.m.
Two kinds of in-room massage services are available.

Door-to-door delivery service/rental car service

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These services are available at the Bell Counter on the first floor.